Customer Success Specialist
- Operations Department
- Marikina City, Metro Manila
Job Summary:
The Customer Success Specialist plays a crucial role in ensuring customers have an exceptional experience with our services. You will be responsible for understanding customer needs, providing solutions, and guiding them through our payment processes. You will respond to inquiries via calls, chats, and emails.
Job Specifications
- Has Bachelor’s Degree in any related field. Fresh graduates are encouraged to apply
- Ability to quickly identify issues, think critically, and implement effective solutions to meet customer needs
- Must be a proactive team player, contributing to the success of the team
- Must be willing to work on-site in Marikina six (6) days a week, with either Saturday or Sunday as your designated day off, to ensure we provide top-notch support to our customers